Welcome to Harbour Medical & Aesthetics. These Terms and Conditions («Terms») govern your access to and use of the website located at https://www.harbormd.com/ (the «Site») and the medical, telehealth, and aesthetic services provided by Harbour Medical & Aesthetics and Dr. Gretel Trullenque D.O. («we,» «us,» or «our»).
By accessing our Site or utilizing our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. No Medical Advice; Not for Emergencies The content on this Site—including text, graphics, images, and other materials—is for informational purposes only and is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately.
2. Services Overview Harbour Medical & Aesthetics offers primary care, women’s health, telehealth visits, and Med SPA aesthetic services (including Botox, Dermal Fillers, Aerolase Laser treatments, IV hydration, weight loss, etc.). All aesthetic services require a consultation prior to treatment to determine your suitability for the procedure.
3. Appointments and Cancellations By booking an appointment through our Site or by phone, you agree to provide accurate and complete information. We kindly request that you provide advance notice if you need to cancel or reschedule an appointment to allow us to offer that time slot to other patients.
4. Payment and Financing We accept most major medical insurance providers (such as Oscar, Molina, Aetna, Ambetter, United Healthcare, Humana, and Cigna) for medical visits. For aesthetic treatments, we accept all major credit and debit cards. We also partner with third-party financing companies, including PatientFi and Cherry, to offer flexible payment plans. By using these third-party financing options, you agree to their respective terms and conditions.
5. Intellectual Property All content, logos, text, and images on the Site are the intellectual property of Harbour Medical & Aesthetics. You may not copy, reproduce, distribute, or create derivative works from this content without our express written permission.
6. Limitation of Liability To the fullest extent permitted by law, Harbour Medical & Aesthetics, Dr. Gretel Trullenque, and our staff shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use the Site or any errors or omissions in the site’s content.
7. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.